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Security & Compliance
Firewall management, endpoint protection, DPDPA & GMP compliance, vulnerability assessments and security reporting.
🖥
Infrastructure Management
Server, network & cloud (AWS/Azure/GCP) — 24/7 monitoring, alerting, patching and maintenance.
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Backup & Disaster Recovery
Daily automated backups, tested DR plans and a <4hr Recovery Time Objective guaranteed for stable operations.
📊
ERP & Application Support
SAP, Tally, Microsoft 365, QC & batch record integration, software licensing and upgrades.
🛠
24/7 Helpdesk & Support
Remote & on-site troubleshooting, SLA-backed response times and full user account management.
📋
IT Audit & Strategy
Initial compimentary IT audit, compliance roadmap, vendor & licence management and IT strategy planning.
🌐
Network Design & Setup
Structured cabling, Wi-Fi design, VLAN segmentation, firewall configuration and switch management.
☁️
Cloud Migration & Management
Assessment, migration planning and ongoing management for AWS, Azure and Google Cloud workloads.
🔐
Identity & Access Management
Active Directory, Azure AD, MFA, SSO and role-based access controls aligned to GMP requirements.